Privacy Policy

Who we are

Solvix Commerce LLC, 216 Spring St, Marion, NC 28752, United States. Contact: suport@solvixcommerce.com or +1 601-562-2129.

Information we collect

• Order details: name, email address, phone number, shipping and billing address, items ordered
• Correspondence you send us by email, phone or through a website form
• Marketing preferences, such as a newsletter signup
• Limited technical information such as browser type and pages visited, used to keep the site working

We do not collect or store payment card numbers on this website. When card payment is enabled, card details are entered with and held by the payment processor.

Why we use it

• To process, ship and support your orders
• To answer your questions and handle returns, refunds and cancellations
• To meet legal, tax and accounting obligations
• To send marketing email, only where you have asked us to

Who we share it with

We share only what is necessary, with shipping carriers to deliver your order, with a payment processor to take payment, and with service providers who host this website or send our email. We do not sell personal information.

How long we keep it

Order records are kept as long as needed to support the order and to meet tax and accounting requirements. Marketing contact details are kept until you unsubscribe.

Your choices and rights

You can ask us for a copy of the personal information we hold about you, ask us to correct or delete it, or opt out of marketing at any time — every marketing email includes an unsubscribe link. Depending on your state of residence you may have additional rights, including the right not to be discriminated against for exercising them. Email suport@solvixcommerce.com and we will respond within the time required by applicable law.

Children

This website is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

Security and changes

Information is transmitted over an encrypted connection and access is limited to staff who need it. No method of transmission or storage is completely secure, so we do not claim absolute security. If this policy changes we update the date at the top of this page.

See also our Cookie Policy and Terms & Conditions.

Legal review

This policy is provided in good faith and should be reviewed by a qualified US attorney before launch to confirm it meets the requirements that apply to this business.